FAQs
To ensure you have the best experience at our events, we've compiled a list of frequently asked questions (FAQs). Whether you're wondering about ticket prices, what to bring, or how to find us, you'll find the answers right here!
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Where are Pawfest Events located?
Pawfest & PawFestivties are located at Betteshanger Park in Deal, Kent. You can find directions on our Find Us page on the website. There will be event signage to guide you as you get closer to the park.
The Pool Party is located at at the Pawfest Play Park, Church Street, Nonnington in Kent. You can find directions on our Find Us page on the website. There will be event signage to guide you as you get closer to the park.
What are the parking arrangements?
Pawfest & Pawfestivities offers ample parking space. Parking is not included with your event ticket and must be purchased on the day at up to £5.50 per car.
The Pool Party offers limited parking spaces, so we do ask to keep cars to one car per family. However parking is included with your event ticket.
Are there food and drinks available at the events?
Yes, we have a variety of food and drink vendors. You're also welcome to bring your own snacks and non-alcoholic beverages.
Can I buy tickets at the event?
Pawfest Tickets are available to purchase at the entrance, however we strongly recommend purchasing them in advance to ensure your spot and potentially benefit from discounts.
PawFestivities & The Pool Party Tickets will not be available on the day of the event and must be purchased online prior to the event.
What are the event hours?
Pawfest gates open 10AM - 5PM.
PawFestivities 2-hour time slots are available from open 10AM - 8PM
The Pool Party 2-hour time slots are available from open 10AM - 5PM
Will the events still take place if it rains/snows?
Our event will proceed regardless of weather conditions unless there are extreme circumstances. Please dress accordingly and check the event website or social media for updates in case of adverse weather.
Are these events suitable for children?
Pawfest & The Pool Party are designed for your furry friends enjoyment. However our events are where memories are made and hearts bond - so children of all ages are welcome to come along and join in the fun!
PawFestivities is designed for Dogs to experience the magic of Christmas and meeting Santa. Therefore we only welcome Hooman companions 13+
What should I bring to Pawfest?
We recommend bringing weather-appropriate clothing, comfortable shoes, a lead for your dog, and a camera to capture the memories.
Are there any breed restrictions for dogs?
No, we welcome dogs of all breeds.
However as this is a public space we must ask that all UK Breed Legislations are adhered to at our events.
How can I contact the event organisers for more information or questions?
You can reach out to us via our Live Chat or email us at info@paw-fest.com, and we'll be happy to assist you.
Can I get a refund on my ticket purchase?
We understand that plans can change. Please review our refund policy on our website for detailed information regarding ticket refunds.