This Privacy Policy describes how Pawfest Ltd ("we," "us," or "our") collects, uses, and discloses your personal information when you visit or use our services on www.pawfest.com (the "Site") or interact with us. By using our services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please refrain from using our services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, operational needs, or legal requirements. We will post the revised Privacy Policy on the Site and update the "Last updated" date.

How We Collect and Use Your Personal Information

We collect your personal information to provide our services. The information we collect may vary based on how you interact with our Site and services.

Information We Collect Directly from You

Information you directly provide, such as contact details (name, address, phone, email), order information (billing and shipping details, payment confirmation), account information (username, password), and shopping information (items you view, cart, wishlist). We use this information to fulfill orders, manage accounts, and facilitate communication.

Information We Collect through Cookies

We collect Usage Data through Cookies, which includes device information, browser information, network connection, IP address, and interaction with our Site. This data helps us improve our services and understand user interaction.

Information We Obtain from Third Parties

We may receive information from third parties like vendors, service providers, and payment processors who collect data on our behalf. We treat this information in accordance with our Privacy Policy.

How We Use Your Personal Information

We use your personal information for various purposes, including:

- Providing products and services, such as processing payments and shipping orders.
- Marketing and advertising to keep you informed about our offerings.
- Security and fraud prevention to protect your information and the services.
- Communicating with you and providing customer support.
- Running analytics to improve our services.

Cookies

We use Cookies to enhance your experience on our Site. You can adjust your browser settings to manage Cookies, but note that this may impact your experience.

How We Disclose Personal Information

We may disclose your personal information for legitimate purposes, including:

- Sharing with vendors and service providers who support our services.
- Disclosing to business and marketing partners for advertising and services.
- In connection with business transactions, legal obligations, or to protect our rights.

Security and Retention of Your Information

We take measures to protect your information, but no system is entirely secure. We retain your information based on operational, legal, or contractual requirements.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including the right to access, delete, correct, and limit processing. You can also opt out of targeted advertising. We respect your choices and respond accordingly.

Complaints

If you have complaints about our data processing, please contact us. You may also appeal our decisions or lodge complaints with your local data protection authority.

Contact

For questions or to exercise your rights, contact us at info@paw-fest.com or at 109 Rectory Road, Deal CT14 9NP, United Kingdom.