PawFestivities: FAQs

Discover essential information about Pawfestivies at the North Pole, our unique holiday event tailored for dog owners and their four-legged friends. Get answers to common questions about our upcoming event.

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What is Pawfestivies at the North Pole?

Pawfestivies at the North Pole is a unique holiday event designed for dog owners and their beloved canine companions. It offers a range of festive activities, including a Christmas trail, Santa's Grotto, gift giving, and even a puppacino stop.

When and where is Pawfestivies taking place?

Pawfestivies at the North Pole is scheduled for two special days: December 8th and December 15th. The event takes place at Betteshanger Park, Kent.

Can I bring more than one dog?

Absolutely! You can add another dog for £5. However, please ensure that you can manage your dogs responsibly and keep them under control at all times.

How long does the Christmas trail take to complete?

The Christmas trail is approximately 45 minutes long. It's a wonderful walk designed to immerse you and your furry friend in the holiday spirit.

What happens at Santa's Grotto?

At Santa's Grotto, your dog can have their picture taken with Santa Claus himself, receive a special gift, and enjoy some quality time in a festive atmosphere.

Can I purchase tickets at the event, or do I need to buy them in advance?

We highly recommend purchasing your tickets in advance through our website to secure your spot, as on-site ticket availability may be limited.

Is this event suitable for puppies and older dogs?

Pawfestivies is designed to be inclusive of dogs of all ages. However, please keep your dog's specific needs in mind and ensure they are comfortable with social activities and new environments.

Are there any rules or etiquette for dog behaviour at the event?

We ask all attendees to maintain control of their dogs at all times, clean up after them, and be respectful of other guests. If your dog tends to be aggressive or overly anxious in social situations, please consider whether this event is suitable for them.

Is there a designated area for shopping and a puppacino stop?

Yes, after visiting Santa's, you can explore our Grotto to find unique gifts and treats for your pup. Plus, treat your furry friend to a puppacino to keep them refreshed.

Is there a rain/snow date policy?

The event will proceed regardless of weather conditions unless there are extreme circumstances. Please dress accordingly and check the event website or social media for updates in case of adverse weather.

How do I get in touch if I have more questions or need assistance?

If you have any further questions or need assistance, feel free to reach out to us via the Live Chat or email

Is there parking available at the event?

Yes, there will be designated parking areas available at the event venue. Please note that parking is £5 per car.

We recommend arriving a bit earlier to secure a convenient parking spot, especially if you're attending with multiple dogs or have specific accessibility needs.